Lessons in customer centricity
Teachings from the use of mobile apps in the insurance industry have given Yaron Assabi, the founder of the Digital Solutions Group (DSG), unique insights into how a frictionless commerce experience can improve customer retention.
Portfolio implications of JSE de-listings
Sean Neethling, Head of Investments at Morningstar South Africa, debates Market Concentration and Investment Portfolios implication associated with JSE de-listings.
Top 10 trends shaping tomorrow
Sanisha Packirisamy, Momentum investments, shares 10 trends that are likely to shape the trajectory of global politics, economics and financial markets in the months to come.
Technology can transform South Africa’s mining sector
Sustainable mining needs sustainable practices, writes Rudie Opperman, Manager for Engineering and Training, Middle East and Africa at Axis Communications.
Demystifying financial products
Too many people are confused by financial services offerings, says the Executive Director of Thapantha Financial Services, Tsotetsi Phoba, whose firm works hard to match people and products.
Power wheeling: the solution to grid instability and achieving South Africa’s...
Vodacom Group Chief Technology Officer Dejan Kastelic explains how “virtual wheeling”
offers an exciting and innovative way forward for companies looking to move beyond loadshedding.
How will the COP28 resolutions shape Africa’s financial future and how...
Sandra Villars, Partner, Financial Services at Oliver Wyman, examines the concept of nature-related risk
and stresses the need for financing for climate adaptation that is relevant to the African context.
The funding struggle
Cerina Bezuidenhout, co-founder and COO of Future Females Empowerment Initiatives, lays out the facts about women and inequitable financing, based on research done in South Africa and four other countries by the organisation.
World-class hydrocarbon discoveries confirm potential
Exciting offshore discoveries are not the only areas exciting interest, as David van der Spuy, Manager: Resource Evaluation Manager at PASA, explains. Biogenic, coal-bed methane and shale gas are all showing possibilities.
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How important is investment performance for a DFM?
As Discretionary Fund Managers differentiate their offerings, how should the advisor measure a DFM’s success?
Protected: Last mile planning advice
Financial advisors can overcome the challenge of last-mile service delivery by adopting wealth technology solutions that streamline operations, enhance client touchpoints, and foster regular, contextual engagement, ultimately driving business growth and client satisfaction.
The succession plan dilemma for financial advisors
With an aging advisor base and rising regulatory barriers, succession planning has never been more critical. Is your plan truly actionable? Will you get fair value? And will your clients be well cared for? This article explores key challenges and solutions for a seamless transition.