But in your busy schedule, finding time for this feels impossible. Sound familiar? Here’s a practical solution: using AI cleverly can drastically reduce your workload and extend your reach.
Drawing on storytelling principles, I’ll share simple prompts to get AI working for you. These will help your clients grasp key financial concepts, tailored to South Africa, without overwhelming them – or you. You don’t need to be a tech expert. Tools like Grok developed by xAI or ChatGPT can transform complex financial ideas into plain English. The key is to give AI precise instructions – specifically, specify the audience, context and desired simplicity level.
I’ll demonstrate with three common client concerns: identifying pyramid schemes, calculating pension income and addressing retirement savings shortfalls. Each prompt ensures answers reflect the South African context, use UK spelling and feature rands. You will also see that you need to tell AI at what level to pitch content. For the average person, we recommend staying at a grade 10 comprehension level; however, for more complex concepts, we have successfully employed younger age comprehension levels.
Prompt one: Detecting pyramid schemes.
Clients often hear “investment opportunity” and miss the warning signs. Equip them with this prompt:
Please write a short article – half an A4 page – explaining how to spot a pyramid scheme in South Africa. This should be written at a Grade 10 level but still sound professional and clear. Use a simple, conversational writing style to make the concepts easy to understand. Use South African examples with rand values. The tone should be straightforward, practical and educational. Include a simple checklist at the end to help readers quickly evaluate whether an investment opportunity might be a pyramid scheme. Use UK spelling and do not include grammar corrections or quote marks in your response.
Prompt two: Understanding pension income.
Explaining a life annuity can be tricky, but AI can simplify it with this prompt:
Please write a short article – half an A4 page – explaining how much income a person can expect to receive on average from a standard life annuity for every R1-million invested in South Africa. The explanation should be clear, professional and written at a Grade 10 reading level. Use a simple, conversational tone to make the concept easy to understand. Include realistic South African examples using rand values. The tone should be practical, straightforward and educational. Add a simple checklist of the key factors that can increase or reduce the income amount from a life annuity. At the end, clearly explain how choosing not to include a spouse’s pension can leave their partner financially vulnerable if they pass away. Also, in very simple terms, show how R1-million today would be worth less after 10 years if inflation is 5% per year. Use UK spelling throughout and do not include grammar corrections or quotation marks in your response.
Prompt three: Tackling retirement shortfalls.
When clients worry their savings won’t suffice, AI can offer calm, actionable advice with this prompt:
Please write a short article – half an A4 page – explaining what a person in South Africa can do if they reach age 65 without sufficient retirement savings. The explanation should be clear, practical and written at a Grade 10 reading level. Use a simple, conversational tone to make the content easy to understand and relatable. Include realistic examples using rand values to help illustrate possible scenarios. The tone should remain professional, straightforward and educational throughout. At the end of the article, include a simple checklist of actionable steps a person can take to improve their financial situation in retirement. Use UK spelling consistently and do not include grammar corrections or quotation marks in your response.
Why this approach succeeds
Next time you’re pressed, try these prompts with your AI tool. Adjust them as needed, and you’ll deliver value that keeps clients informed and loyal. It’s a straightforward way to elevate your service – proof that educating clients needn’t be a chore.
